Shipping policy

This Policy may be updated from time to time. We encourage you to check back periodically for updates.

FREE SHIPPING & HANDLING

We offer free standard shipping on all orders placed within Canada. 

PROCESSING & SHIPPING TIME

Standard Shipping Canada Post or FedEx: 3-9 Business Days 

Express Shipping: $5.00 CAD - 1-3 Business Days 

All shipping charges include processing, packaging and transportation.

Estimated Delivery Date includes processing and carrier transit time. 

We cannot guarantee order modifications, address changes, or cancellations once an order has been placed. Please note, we do not take responsibility for any stolen or lost packages. Please reach out directly to the courier for such issues.

Once an order has been processed and shipped, it typically takes 3-9 business days to arrive using Canada Post or FedEx depending on the destination being shipped. Sunday deliveries are subject to CanadaPost and FedEx standard terms. Please be aware that orders could arrive in multiple packages. We cannot be responsible for any delays in shipping caused by ground or air transportation delays, severe weather, or other circumstances out of our control.

TRACKING YOUR ORDER

You will receive an email notification once your order has shipped along with tracking information. You can track your shipment using the tracking number and carrier link that is provided in your shipping confirmation message.

WHERE DO WE SHIP?

We currently only ship within Canada. 

UPDATES TO POLICY

All sales on the Lhayafragrances website are subject to the website Terms of Use as posted from time to time. This policy is subject to change at any time. We encourage you to check back periodically for updates if you are a returning customer.